SHIPPING & RETURNS
TONED EDGE
Order Support
Everything you need to know — dispatch times, delivery windows, exchanges, and returns.
Fast, fair, and simple.
Dispatch
Orders are typically processed and dispatched within 1–2 business days after payment is received.
Delivery
Standard delivery: 2–4 business days. Express overnight is available at checkout (nationwide).
Returns window
Returns/exchanges accepted within 14 days of receiving your order.
Shipping
Processing & dispatch: 1–2 business days after payment.
Delivery time: 2–4 business days. Express overnight is available at checkout.
Non-shipping days: We do not ship on Saturdays, Sundays, or public holidays.
Tracking: Once dispatched, you’ll receive tracking via email.
Delivery time: 2–4 business days. Express overnight is available at checkout.
Non-shipping days: We do not ship on Saturdays, Sundays, or public holidays.
Tracking: Once dispatched, you’ll receive tracking via email.
Returns & Exchanges
- Returns/exchanges within 14 days of delivery.
- Items must be unused and in original condition.
- Customer returns items using a courier of your choice.
- No refunds on sale/promotional items — exchanges only.
Start a return request
Prefer email? sales@toned.co.za